Terms & Conditions

Protect your trip with confidence, because you never know what might happen to your planned vacation.

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Pet Policy

Five Palms Vacation Rentals does not allow pets. Please call our office during normal business hours with any questions. Open daily 10am-4pm

Cancellation Policy & Contract

Click below to view our rental agreement contract where you will also find our cancellation policy.

Cancellation of Reservation – – You may cancel your reservation in
writing via email to reservations@fivepalmsvacationrentals.com or call our
office during office hours (10AM-4PM) with a minimum of 31 days notice
(written notice must be received by Five Palms Vacation Rentals at least 31
days before your check in date). Cancelations received in writing with a
minimum of 31 days notice are entitled to a full refund of any monies already
paid for your stay.
Due to the small size of our boutique hotel we can not honor any cancelation
refunds within 30 days from your date of check in. If you cancel or no- show in
less than 31 days notice all monies paid are non refundable. For this reason, as
well as, Florida’s 6 month long hurricane season we strongly recommend
purchasing travel insurance to protect yourself. If you have concerns about the
cancellation policy feel free to call us at our office number (727)443-5272 or
email us at reservations@fivepalmsvacationrentals.com